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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-23-2016 06:55 AM

HP Recommended
Product: xw4600
Operating System: Microsoft Windows 7 (64-bit)

I purchased my HP through a 3rd party used which was working great. Then one day during a reboot I came across a black POST screen appears, RAM testing starts to count up and then I see and error about "system options not set". After less than a second, a blue window in the middle of the screen displays the message "smart card authentication" and below that, "smart card reader not present". 

From a bit of reading it seems like a BIOS problem but I can't figure out how to really reset the CMOS and get things working again. I've tried removing the CMOS jumper and booting the system, removing the power cord and CMOS battery for 10 minutes none of which has worked.

Is there any way to bypass this to reboot my computer?
I love this machine and would like to keep and I hope there is a fix that I havent found yet so I amy continue to use it.

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