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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-09-2017 08:48 PM

HP Recommended
Product: hp compaq 6005 pro sff
Operating System: Microsoft Windows 7 (32-bit)
i turn my computer off it was working fine when i turn it on it is stuck on the hp invent screen then it restarts and is on boot screen again and restarts over and over
3 REPLIES 3

‎04-10-2017 06:53 PM

HP Recommended

@matthew2001

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that your HP Compaq 6005 Pro does not boot into OS. I would like to help you out with this issue today.

 

Perform the following steps to determine if the hard drive is detected in BIOS:

  • Remove any media from the floppy drives, CD/DVD drives, USB ports, and memory card reader slots, and then disconnect all non-essential devices (printers, scanners, external hard drives, and similar). Leave only the keyboard, mouse, and monitor connected to the computer.
  • Turn on the computer, and then press the F10 key repeatedly at the first screen to open the BIOS Setup tool.
  • Verify that a hard drive name is listed from the main screen.

Click here and follow step 3 in the document to for further troubleshooting steps.

 

Let me know how it goes.

 

Cheers.

 

Sandytechy20
I am an HP Employee

‎04-10-2017 08:32 PM

HP Recommended
Sorry for wasting ur time but i kinda fixed it what I did was had iso download for 8.1 pro and boot order the flash drive and I installed umm 8.1 tnx for the help if i have any problems ill ask hp support formums

‎04-11-2017 12:59 PM

HP Recommended

@matthew2001

 

Thanks for the reply.

Superb job on trying the different steps to isolate the issue.

 

Good to know that issue is resolved.

Feel free to contact us in future if you need assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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