Bluetooth connects

[jim_craig]

On a new HP Omen 870 with an Odense2-S motherboard, I've accidentally unplugged the two black wires leading from the top of the computer case to the motherboard from the motherboard. I suspect they are for the Bluetooth. Can someone tell me where or what to look for on the mothertboard to plug them back in please?

[DavidSMP · Accepted solution]

Hi @jim_craig,

Good Day! 🙂 Thanks for stopping by the HP Support Forums! 🙂 Hope you are doing well. 🙂 I understand that you are looking for information regarding cables that have been disconnected from the motherboard. I will be delighted to assist you here. 🙂

 You are a valued HP customer and it is paramount to assist you here. It is a genuine pleasure to serve you. 🙂

It is a hardware issue and can be quickly resolved by contacting HP phone support as it is very difficult to pinpoint what the cables are. Besides, phone support will work with you on this in real time.

Please contact HP phone support by visiting this link: http://hp.com/contacthp  Please select the country and type the complete model# of the unit. Then follow the on-screen instructions.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

Happy holidays to you and your family. 🙂

[jim_craig]

I figured it out. All is well now.

[DavidSMP]

Hi @jim_craig,

I thank you for your super quick response and accepting this as a solution. I genuinely hope the computer works great and stays healthy for a long time to come. 🙂

Trust me I've done all I can to assist you here by keeping your best interest in mind. 🙂 It has been a  fabulous experience sharing this platform with you. 🙂 To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. 

Take care now, stay healthy, keep smiling big and do have a blessed year ahead. 🙂