Envy 34 All-In-One Hard Drive problems

[nlsclint]

I just bought the envy 34 all in one. I am having a lot of trouble getting programs to download. It always says the drive is full. I have a 1T drive with 598 GBs free. The C drive says it only has 120 GBs and is full. i think windows is on the c drive but i am not sure how to get it to use the D drive for everything else. can someone help? I have already manually moved everything i can from the c drive to the D but it still doesn't leave enough space.

[KY_WD]

Hello nlsclint,

Welcome to the forum! Can you tell me please, what do you see when you go to the Disk management menu? Can you see the full capacity of the internal hard drive? Besides these 120 Gigs, can you see the rest of the disk space? If not, probably the HDD has been divided into two partitions, but the second one hasn't got any drive letter. Check if you can assign a letter by clicking right button over the unallocated space, if any. Come back to the topic to tell me what happened after that.

Cheers.

[nlsclint]

I see two drives one: Disk 0 - Windows (C:) drive with 119.12 GB(capacity) - three partitions 117.96GB NTFS Healthy (Boot,CrashDump, Primary Partition) 360MB Healthy (EFI System Partition) and one 827MB Healthy (Recovery Partition)

and one Disk 1 - Datadrive1 (D:) with 931.39 GB capacity 596.77GB Free. If I move program files for apps to the D drive they won't work until installed on the C drive. I can't move program files from C for some reason.

I have never had issues like this before.

[nlsclint]

[wb2001]

@nlsclint,

This is the most common issue with any unit that has an SSD and a Data drive.

The SSD's speed makes the boot process very fast.  The data drive is for storage. The data drive is a SATAIII, capable of 6Gb/s speeds.  Maybe it's not documented, or explained properly, as this question is repeatedly asked. 

Your can re-assign folders to the data drive.

1) Select "Settings"

2) In the "Find a setting" box type "storage", then click on "Default save locations"

From that menu, you can assign the New apps, and various folders.

Because you did not know this procedure, you can set it up, and then move the actual data files to the created folders on the data drive.  If you try to move folders, you will create an issue.