• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎04-15-2024 01:11 AM - last edited on ‎04-15-2024 11:13 AM by Moderator

HP Recommended
Product: [Personal Information Removed]

Morning,

I need to get information to feature byte, but I do not have documentation and also the information on the label is not posted.

Where can I find the information for the feature byte or can you provide me.

I also checked with HP system information program and nothing is displayed. 

Category:
Reply
1 REPLY 1

‎04-15-2024 07:07 PM - edited ‎04-15-2024 07:09 PM

HP Recommended

 

Go the the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/

 

You should also read this

 

If the feature byte is not there then contact support

Click here for world-wide contact info

 

if you find out anything or get it to work please post back here and explain what you did.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.