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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2017 12:21 AM

HP Recommended
Product: HP ENVY Phoenix Desktop
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have a HP ENVY Phoenix Desktop - 810-493d (ENERGY STAR).

The Fan in my computer has been getting louder and having weird sounds over the past few months.

Recently, I have been receiveing a notification whenever i boot my computer.

 

The notification is mainly about "514 Liquid Cooler Fan not detected" and then I have to press F1 to boot.

 

May I know what should I do?

Thanks!

 

YH

3 REPLIES 3

‎02-24-2017 03:22 AM

HP Recommended

Have you opened the case and looked at the fan and the CPU_Fan  and pump motor electrical connectors?

 

If the fan and heat exchanger are covered with dust that can easily cause the issue you are seeing. 


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‎02-25-2017 08:18 PM

HP Recommended

Hi.

 

Thanks for the reply!

 

I have tried cleaning them with a small manual air pump (Those u use for cleaing Cameras)

 

I have also remove and reattached both the Pump Fan and the other Fan.

 

However, the same screen of "514 Liquid Cooler Fan not detected" still appeared after 1 day.

‎02-26-2017 02:31 AM

HP Recommended

That would seem to point to a failed sensor in the fan. The same happens with normal CPU fans sometimes and the solution is replacement of the fan.

 

Contact HP for warranty service or replacement.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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