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- HP Community
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- Desktops (Archived)
- HP xw8600 keyboard and mouse stopped working

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03-20-2017 11:13 AM
Computer went to sleep and when I came back the wired keyboard or mouse won't work... I am stuck on Press CTRL + ALT + DELETE screen. Have tried new wired keyboard, wireless keyboard, tried all usb ports, verified that wireless and wired keyboards work on other computers. Occasionally, I get a IRQL_NOT LESS_EVEN resouce warning screen and it reboots the computer.
03-23-2017 12:42 AM
Hi,
Power Off the system and Turn on the System Press F8 in Advance options select Last Known good Configuration and check if not resolved,
Try to Login to Safe Mode if no go,
Repair the Operating System and check
Hope this will fix the issue.
I am an HP Employee
