Honor Student
Posts: 2
Member Since: ‎10-30-2009
Message 1 of 4 (3,322 Views)

How to open the case!!!

Haven't had this particular problem before. I was planning on working on a friend's Compaq Presario 5838 Desktop PC and I can not figure out how to open the case. I can not find the manual online and I have tried everything I can think of (without a hammer.)




Thank you! 

Posts: 16,557
Member Since: ‎11-21-2008
Message 2 of 4 (3,319 Views)

Re: How to open the case!!!

[ Edited ]

Cashirey, can I suggest not using a hammer.  :smileywink:


Here is a link to upgrading the memory, but it shows how to open the case:


Let us know if this helps.


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home

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I am not an HP employee.
Posts: 28
Member Since: ‎10-27-2009
Message 3 of 4 (3,301 Views)

Re: How to open the case!!!

Hi Cashirey,


As per product specifications of PC model 5838, it is shipped with Minitower chassis - (ATX, ATM, MM, AS),


I found some General information about replacing parts in Minitower, click here ---- >>> Minitower information





Honor Student
Posts: 2
Member Since: ‎10-30-2009
Message 4 of 4 (3,280 Views)

Re: How to open the case!!!

Thank you, Vamshi, for your assistance. I wish I could say it has worked but it has not. I can not believe I am having so much difficulty finding documentation to open this case; it is not a mini tower and when I follow other instructions I have read:


Three hexagon screws need to be removed from the back of the case. At that point, grab the handle looking item on the back of the case and the chassis will pull out. In the next post he says adds that the shell pulls out from the front.  


No go - nothing is moving! It is so amazingly frustrating. Smiley Mad I've looked on the internet until I'm almost blind but I can not find anything that pertains to this case.


Thank you for your assistance and all further help is ALWAYS APPRECIATED. 

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