Solved: IMMEADIATE HELP PLEASE! - HP Support Community

Reed71 · ‎08-09-2016

So my USB 2.0 keyboard hub has gotten really loose! Its to the point where if the keyboard connector is touched a little, the keyboard will disconnect. I have no other keyboard hubs in my pc, well I tried all of them and the keyboard plug will not fit in them. How do I fix this?

wb2001 · ‎09-01-2016

You have said that you jiggle the connector, but it's a new keyboard. Just where on the cable do you jiggle? You said you tried all the USB 2 ports (4 on the back of the unit).

There are 4 ports. I know the mouse is plugged into one. These are marked 1. There are 2 on top of each other. Avoid the 2 LAN ports. Are you saying the keyboard will not plug into any of these four (if you unplugged the mouse) ????

BTW, these are called ports, not hubs. A hub is a multiple port device.

http://www.newegg.com/Product/Product.aspx?Item=9SIA67038T0371

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TheN00bBuilder · ‎08-10-2016

Is the plug a PS/2 connector, which is colored purple in your case? If so, it is not USB 2.0 and you should buy a PS/2 to USB adaptor.

https://www.amazon.com/PS-2-to-USB-Adapter/dp/B001E6DTL6

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wb2001 · ‎09-01-2016

Proper research finds that the rear panel has 4 USB 2.0 ports.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

wb2001 · ‎09-01-2016

You have said that you jiggle the connector, but it's a new keyboard. Just where on the cable do you jiggle? You said you tried all the USB 2 ports (4 on the back of the unit).

There are 4 ports. I know the mouse is plugged into one. These are marked 1. There are 2 on top of each other. Avoid the 2 LAN ports. Are you saying the keyboard will not plug into any of these four (if you unplugged the mouse) ????

BTW, these are called ports, not hubs. A hub is a multiple port device.

http://www.newegg.com/Product/Product.aspx?Item=9SIA67038T0371

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

Reed71 · ‎09-02-2016

Thanks!

IMMEADIATE HELP PLEASE!

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