• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-31-2016 10:57 PM - last edited on ‎11-01-2016 07:59 AM by Retired

HP Recommended
Product: Pavilion Desktop
Operating System: Microsoft Windows 10 (64-bit)

Desktop details:

Model #: 550-029
Product #: L9L16AA#ABL
Serial #: [Personal Information Removed]
Software Build #: 15AM2RRA604#SABL#DABL
PCBRAND #: HP

 

Need to know which ports are usb3 and which are usb2 (with illustration)

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2016 02:25 AM

HP Recommended

Hi,

 

All ports should have sumbols. USB 3.0 ports have SS symbol or blue. USB 2.0 ports have normal symbol or black.

 

On your machine, 2 USB ports at the front are USB 3.0 ports and at the back you have

 

Figure : Memphis2-S back I/O panel
Memphis2-S back I/O panel
  1. USB 2.0: 2
  2. LAN (Ethernet)
  3. VGA
  4. HDMI
  5. USB 3.0: 2
  6. Audio: Line in
  7. Audio: Line out
  8. Audio: Microphone

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-01-2016 02:25 AM

HP Recommended

Hi,

 

All ports should have sumbols. USB 3.0 ports have SS symbol or blue. USB 2.0 ports have normal symbol or black.

 

On your machine, 2 USB ports at the front are USB 3.0 ports and at the back you have

 

Figure : Memphis2-S back I/O panel
Memphis2-S back I/O panel
  1. USB 2.0: 2
  2. LAN (Ethernet)
  3. VGA
  4. HDMI
  5. USB 3.0: 2
  6. Audio: Line in
  7. Audio: Line out
  8. Audio: Microphone

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎11-03-2016 09:05 PM

HP Recommended

Thanks for solving the problem, and that too so quickly. 

Neverthless, the illustration was somewhat vague as it should have shown the locations on back panel as a whole and not in 5 separate pictures which difficulty was overcome by using your advice that, "USB 3.0 ports have SS symbol or blue. USB 2.0 ports have normal symbol or black."

Regards and keep up the good samaritan work. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.