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‎03-21-2017 08:33 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I bought 4 new memories and the HP IONA-GL8E 575765-001 is not seeing the RAM's. Can this be because of the BIOS version that I have (20ies are (4): 

4GB DDR3 PC-12800 DIMM/1600MHz

 

Did anybody had a problem like this one?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2017 09:03 PM - edited ‎03-22-2017 08:00 PM

HP Recommended

HP Pavilion P6000 series

Product# XM548AV#ABA

BIOS 6.14 (2010)

OS 64 bit

Tried to run the old rams in one slot and in the other one the new ones and computer is not booting and cannot get into BIOS. It's only displaying the CPU the speed and L2 & L3 cache. On the bottom of the page is press F10 for setup...even if I press F10 nothing happens.

 

It has to be something with setup or BIOS.

 

 

SOLUTION: These memories PC3-12800 are not compatible with Motherboard: HP IONA-GL8E 575765-001; HP Part# 612500-001 because maximum memory that the board can allow is PC3-10600 (DDR3-1333)

View solution in original post

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2 REPLIES 2

‎03-21-2017 08:52 PM

HP Recommended

@Ucluj,

In order to assist you, please state the model # of this computer.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎03-21-2017 09:03 PM - edited ‎03-22-2017 08:00 PM

HP Recommended

HP Pavilion P6000 series

Product# XM548AV#ABA

BIOS 6.14 (2010)

OS 64 bit

Tried to run the old rams in one slot and in the other one the new ones and computer is not booting and cannot get into BIOS. It's only displaying the CPU the speed and L2 & L3 cache. On the bottom of the page is press F10 for setup...even if I press F10 nothing happens.

 

It has to be something with setup or BIOS.

 

 

SOLUTION: These memories PC3-12800 are not compatible with Motherboard: HP IONA-GL8E 575765-001; HP Part# 612500-001 because maximum memory that the board can allow is PC3-10600 (DDR3-1333)

Was this reply helpful? Yes No
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