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‎05-11-2016 01:06 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Bought a Wireless Elite v2 Keyboard, which comes with a Link-5 dongle. 

 

The keyboard is listed as compatible with Win XP, 7, Vista, 8. But when the link-5 dongle is connected to my EliteBook 8470w windows reports that it could not be installed, no drivers available. It appears in device manager under "Other Devices" with a warning icon. 

 

The product help says that no driver is needed. The laptop is fully patched and running Win 7 Pro and clearly needs a driver. I've confirmed that every Keyboard and HID item in Device Manager has current drivers, but still the dongle does not install. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-12-2016 04:20 PM

HP Recommended

Finally reinstalled all of the Intel USB Drivers and keyboard was recognized. 

View solution in original post

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1 REPLY 1

‎05-12-2016 04:20 PM

HP Recommended

Finally reinstalled all of the Intel USB Drivers and keyboard was recognized. 

Was this reply helpful? Yes No
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