• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-23-2017 01:56 PM

HP Recommended
Product: Pavilion P6210F
Operating System: Microsoft Windows 7 (64-bit)

Hello everyone,

 

The motherboard on my HP Pavilion P6210f series desktop started showing signs of a failing hard drive, so I tried plugging it into another pc, and it worked fine. After doing some research it turned out to be the sata ports going bad. I decided to replace the board, and am confused as what version to replace it with, mines P/N: 513430-002 REV C02, and theres also another version: REV CO1 on ebay, would it be ok to replace it with that one or do I need the REV C02 version? Any suggestions wold be helpful, thanks! s-l16004.jpg

1 REPLY 1

‎04-24-2017 10:27 AM

HP Recommended

@laura14801,

It is not the Sata ports.  It is the controller chip (soldered on the board. The issue spread across many HP models, all with that board,  being reported as far back as 2009. See here.  Especially pg 2.

Everything runs through that NVIDIA chip. SATA, the onboard video, everything.

You must purchase the same model board. A revision update should be OK.  Some never had a problem.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.