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‎01-30-2017 08:45 AM

HP Recommended
Product: HPW2072A
Operating System: Microsoft Windows 8.1 (64-bit)

Microsoft office is not working with HPW2072A Monitor. Office works fine when the driver is uninstalled. I think the updated driver is the problem, because it was working fine before.

 

 

 

 

1 REPLY 1

‎01-30-2017 08:55 AM

HP Recommended

That is a odd situation.  It could be happening because the previous monitor setting that Office was using is not available on the HPW2072A Monitor.  What is the model number of the PC that is using Office and what was the previous monitor and display setting?  I see the HPW2072A Monitor has - 1 DVI-D connector 1 VGA connector.  Was the previous monitor using something different?


I'm not an HP employee.
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