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HP Recommended
Pavillion h8-1360t
Microsoft Windows 10 (64-bit)

The motherboard of our 4-year old (purchased Dec 2012) h8-1360t HP Pavillion computer has died. We cannot find though a new replacement motherboard offered on HP's site and a couple of vendors we contacted do not carry it (assuming HP Envy Phoenix h9 Formosa MB IPMMB-FM Intel Z75 PN 664040-001 is the right model for the motherboard - is it?). So where can we buy a new one? Thanks, Stathis

 

PS The OS was upgraded from Win 7 to Win 10 this past summer, so based on what I've read the motherboard has to be identical with the original one so that we do not lose the installation.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Stathis66, welcome to the forum.

 

Here is the Motherboard Specifications page for the computer.  If you haven't done so, you should try HP Partsurfer to see if HP has it available.  If they do it should be there.  If not, you should check on ebay to see if you can find one.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

3 REPLIES 3
HP Recommended

@Stathis66, welcome to the forum.

 

Here is the Motherboard Specifications page for the computer.  If you haven't done so, you should try HP Partsurfer to see if HP has it available.  If they do it should be there.  If not, you should check on ebay to see if you can find one.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

It is not available by HP (I had looked) and indeed, I ended up ordering from Ebay. Several vendors had run out of it as well. I am not familiar with the industry and with how widespread this is but I find it unacceptable for HP not to carry replacement parts. Thx for your help!

HP Recommended

You are welcome, @Stathis66.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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