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HP Recommended
Pavilion P7-1026
Microsoft Windows 10 (64-bit)

My wired desktop internet connection cuts out for a few seconds every 3 to 5 minutes.  Laptops are able to access the internet wirelessly via the router.  My conclusion is that the ethernet adaptor (card?) needs to be replaced.  I've done some searching but can't work out what I need to buy (what it's called), what specs (speed?), and where to put it (a card slot? replace something there?).  I'd prefer to keep a wired connection as it's much faster. 

 

The product specs say it's currently:

LAN: 10-Base-T
  • Technology: PCI Realtek RTL8105E

  • Data transfer speeds: up to 10/100 Mb/s

  • Transmission standards:10-Base-T Ethernet

 

The system info shows this:

ScreenHunter_310 Jul. 14 18.29.png

 

The SpeedTest shows:

ScreenHunter_311 Jul. 14 18.35.png

 

AT&T says downstream speed is up to 18 mbps

 

Thanks for any help.

 

K.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@KitTheKat, welcome to the forum.

 

Here is an adapter card that should work for your.  This card will give you room to upgrade your Internet speed in the future.  Read the Customer Reviews to see what users have to say about it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

3 REPLIES 3
HP Recommended

@KitTheKat, welcome to the forum.

 

Here is an adapter card that should work for your.  This card will give you room to upgrade your Internet speed in the future.  Read the Customer Reviews to see what users have to say about it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Thanks!

HP Recommended

You are welcome, @KitTheKat.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.