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‎04-11-2017 12:29 PM

HP Recommended
Product: ProDesk 600 G1 SFF
Operating System: Microsoft Windows 10 (64-bit)

I have windows 10 pro, but i cant find the pci driver, its only apear error 28. thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2017 02:20 PM - edited ‎04-11-2017 02:22 PM

HP Recommended

Hi, @JulioOrtega :

 

See if this driver works...

 

This package contains the Intel Active Management Technology (AMT) Driver for supported models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp72000.exe

 

If that driver doesn't install the device, since there can be several devices that start with PCI when a driver isn't installed, please post the hardware ID for the device that needs the driver.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

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5 REPLIES 5

‎04-11-2017 02:16 PM - edited ‎04-11-2017 02:19 PM

HP Recommended

@JulioOrtega,

That unit has PCI Express slots.   One  x16, and three  x1.

How to fix an Error 28 that is reported within Device Manager.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎04-11-2017 02:20 PM - edited ‎04-11-2017 02:22 PM

HP Recommended

Hi, @JulioOrtega :

 

See if this driver works...

 

This package contains the Intel Active Management Technology (AMT) Driver for supported models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp72000.exe

 

If that driver doesn't install the device, since there can be several devices that start with PCI when a driver isn't installed, please post the hardware ID for the device that needs the driver.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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‎04-11-2017 03:37 PM

HP Recommended

Thanks its works, the second option, the web page i download the package driver and works. Thanks

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‎04-11-2017 03:38 PM

HP Recommended

thanks for your help...

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‎04-11-2017 04:14 PM

HP Recommended

You're very welcome.

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