• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎05-11-2024 04:21 PM

HP Recommended
Operating System: Microsoft Windows 11

I bought an HP pavilion desktop TG01-0023w.  I lost the cedar power cable that it came with So I bought a replacement on Amazon and it doesn’t seem to work It fits, but I have to kind of force it into the four pin on my motherboard, but my PC doesn’t turn on when I have it connected.  am I doing something wrong or did I get the wrong power cable? If so, which one do I need

 

Power cable #507148-001

Motherboard name is Erica

SSID: 8860

Category:
Reply
1 REPLY 1

‎05-11-2024 04:27 PM - edited ‎05-11-2024 04:27 PM

HP Recommended

I think you bought the wrong cable.

 

Below is the link to the parts list for your PC:

 

HP PartSurfer

 

The power cable part number and description is:

 

L68308-001
Cable - Pwr(2*2) to SATA(15p)ST,200+80mm,BL,Ro2

 

If you click on the camera icon to the left of the part number, it shows a picture of the power cable.

 

You should be able to find this cable on eBay.

 

Search by the HP part number.

 

L68308-001 | eBay

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.