SSD M.2 not showed by the windows

[cpinheiro]

Hi.

I have an SSD SATA disk on the computer and it's working fine.

I Installed in the computer an Kingston PCIe 4.0 NVMe M.2 with 2 TB.

But when I start the windows I can't see this new disk?

Can anyone help me?

Regards,

Carlos Pinheiro

[Paul_Tikkanen]

Hi:

Did you initialize the new drive?

Initialize new disks | Microsoft Learn

That would be the only suggestion I can offer.

[cpinheiro]

Hi.

The new disk isn't listed in disk management.

Carlos Pinheiro

[Paul_Tikkanen]

Unfortunately, I don't know what the problem could be.

There should be no problem with a NVMe SSD working in that model PC.

[cpinheiro]

Hi.

Thank you for your help.

It was a bios problem/confitguration. I changed to many thinks and done to many experienses that I don't know what change fix the problem.

Thanks again.

Carlos Pinheiro