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‎02-01-2022 08:35 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-k0109
Operating System: Microsoft Windows 10 (64-bit)

Turned computer on this morning and saw this. only 1/4 of screen top left corner is useable.

Drew some lines to show extent of hardware glitch.

 

All the HP Virtual Agent told me was to go here. Zero customer support available.

HP SmartFriend's Solve My Problem has no information on its website.

 

How do I get this all-in-one monitor fixed ASAP?

closeup of glitched monitercloseup of glitched moniter

Category:
1 REPLY 1

‎02-01-2022 01:48 PM

HP Recommended

hi

sorry, but we see an impact on the screen, it does not seem to have happened just by turning it on
what happened ?
this will not be covered, if you are under warranty
The repair can be difficult, expensive, the best would be to go to a specialist, because it is not easy to find the parts, either

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