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HP Recommended
W2N00UA ABA
Microsoft Windows 10 (64-bit)

I purchased this laptop because they told me it plays blu ray disc  I can not get it to play blu ray only dvds was I given false information?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Yes, you were given incorrect information.

 

I would have to say that the term SuperMulti DVD Burner is a fancy name for what we all know as a DVD-RW drive.

 

In order to play blue ray disks, you need a blue ray disk drive.  That will be so designated, and it will also play DVD's and CD's as well.

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3 REPLIES 3
HP Recommended

Hi:

 

Yes, you were given incorrect information.

 

I would have to say that the term SuperMulti DVD Burner is a fancy name for what we all know as a DVD-RW drive.

 

In order to play blue ray disks, you need a blue ray disk drive.  That will be so designated, and it will also play DVD's and CD's as well.

HP Recommended

Thanks  it was listed as blu ray but the hp assistant calls it dvd  thanks for your help

HP Recommended

You're very welcome.

 

Unfortunately, it is not.

 

I think HP should change the description to what it used to be called...a plain old DVD burner.

 

I'm not sure what the supermulti part does, but it is definitely not a blue ray drive.

 

Very few HP notebooks come with BR drives.  They normally have to be special ordered.

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