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Honor Student
Posts: 1
Member Since: ‎05-27-2011
Message 1 of 11 (19,009 Views)

Your system has detected a configuration error. Code purple

HP Pavilion a522n.  I just did a full recovery using a DVD I created when I bought the computer.  The following message appears:

Your system has detected a configuration error. Please report this error to Customer Care using the phone number found in the Warranty and Support Guide that came with your PC. Unless corrected, this error will prevent your PC from operating properly. Turn off your PC by pressing and holding the Power button. After a few seconds your PC will automatically turn off. (Code Purple)"

 

I first did the HP PC System Recovery and got the above message, so then tried the DVD I created.  Both get the same results.

what do I do now?

Dean
Posts: 7,102
Member Since: ‎09-28-2010
Message 2 of 11 (19,004 Views)

Re: Your system has detected a configuration error. Code purple

Thses may be very helpful:

http://h30434.www3.hp.com/t5/Desktop-Operating-systems-and/Code-Purple-Error-Help/td-p/359373

 

http://www.question-defense.com/2010/07/24/hpcompaq-system-configuration-error-code-purple-windows-v...

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Intern
Posts: 110
Member Since: ‎01-20-2010
Message 3 of 11 (18,998 Views)

Re: Your system has detected a configuration error. Code purple

There are a couple of ways to go about fixing the hp code purple error. Use the linux live cd. This is the easiest option.

Honor Student
Posts: 2
Member Since: ‎06-16-2012
Message 4 of 11 (17,843 Views)

Re: Your system has detected a configuration error. Code purple

hp desktop pavilion slimline error message code purple
Master's Graduate
Posts: 517
Member Since: ‎12-13-2010
Message 5 of 11 (17,824 Views)

Re: Your system has detected a configuration error. Code purple

@nanniemae

did you try the suggestions posted by wb2001?

if these didn't work, then please call HP support and let them know you received the "code purple" error
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Professor
Posts: 2,472
Member Since: ‎02-19-2013
Message 6 of 11 (14,549 Views)

Re: Your system has detected a configuration error. Code purple

Hello,

 

Are you having trouble with your HP computer? If so can you provide the following information:

  1. Can you provide the model and product number of your computer? Here is a link that shows how to find that information.
  2. Can you give a detailed description of your issue.
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Student
Posts: 1
Member Since: ‎11-02-2013
Message 7 of 11 (11,435 Views)

Re: Your system has detected a configuration error. Code purple

what do i do?

 

Retired
Posts: 5,085
Member Since: ‎09-05-2013
Message 8 of 11 (11,362 Views)

Re: Your system has detected a configuration error. Code purple

[ Edited ]

Hello unoticed. Do you have an issue that requires assistance? If so, could you please respond with your computer model number and operating system. If you need assistance locating the model number, you can reference this document: http://support.hp.com/us-en/document/bph07555

 

Please respond as soon as possible so I can assist you. I'm only here to help!
 

Mario

I worked on behalf of HP.
Honor Student
Posts: 2
Member Since: ‎11-28-2013
Message 9 of 11 (10,912 Views)

Re: Your system has detected a configuration error. Code purple

Pavilion model t530gb. Just done system recovery and I get the Code puple error. Anyone recommend a fix? One web page suggests shift F10 followed by commands, but shift F10 doesn't work. Nothing works

 

Dean
Posts: 7,102
Member Since: ‎09-28-2010
Message 10 of 11 (10,906 Views)

Re: Your system has detected a configuration error. Code purple

Rainhillian,

Is your system 100% original?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served.
Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

Loaner: Envy Omen Windows 10 Home 64 4th Gen Intel(R) Core(TM) i7-4720HQ + NVIDIA GeForce GTX 960M 2GB Discrete Graphics (8GB memory) 128GB SSD
Loaner: HP ENVY 8 5002 Tablet
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro, 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD
Custom Asus P8Z87D, I7-4770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 500GB HD SSD, Rosewill Blackhawk case and OCZ 750W.
Printer -- HP OfficeJet Pro 8620
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