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‎10-19-2019 10:33 AM

HP Recommended
Product: Hp 260-A110nl
Operating System: Microsoft Windows 10 (64-bit)

20191011_194909.jpg

Hi All

  i bought a new SSD crucial CT500MX500SSD1 ( included in the supported disk for my desktop https://it.crucial.com/ita/it/aggiornamento-compatibile-per/HP---Compaq/hp-260-a110nl). i replace my old hd with the new one, but it stucks on the following screen, even if i try f2, f10, esc, i don't manage to get inside the bios or move on from it

i update the bios to the newest version, restored the default configuration of the bios..nothing change.

i have tested also with other two ssh disk, same behaviour.... any idea?

2 REPLIES 2

‎10-19-2019 03:11 PM

HP Recommended

@paolo00009,

No mention of formatting the SSD and installing the OS.  Did I miss something?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎10-20-2019 01:52 AM

HP Recommended

the ssd was formatted, even if i tried to start from a usb to reinstall the system, btw i use the recoevery tool to create the usb.

 

but in my case ,, when i plug the new ssd i can't even join the bios to see if it s recognized

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