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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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Problem is that the HP product page for your PC shows it coming preinstalled with Windows 8, not Windows 7.
HP only warranties their products for the original OS that comes preinstalled on the PCs -- and they only make drivers for those OS versions, as well.
So basically, since you are replacing the original OS with a different one, you are on your own for support and will have problems with this move because there are no HP drivers for your PC.
I am a volunteer and I do not work for, nor represent, HP
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