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- scanjet g4050 not compatible with El Capitan

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10-06-2015 07:53 AM
Scanjet g4050 is no longer working with El Capitan. I have iMac and upon upgrading it to OS X 10.11 the scanner stopped communicating with the computer.
Any suggestions??
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Accepted Solutions
10-06-2015 11:12 AM
I finally contacted HP. They are aware of the problem. They said they no longer support scanjet G4050. However they recommend a third party software that can be downloaded from the net. BUT you will have to pay money.
This is what they said:
The solution we recommend is VueScan. http://www.hamrick.com/vuescan/hp_scanjet_g4050.html
So you pay 80 US dollars for theVueScan software to get the scammer running the way it was, or buy an new scanner.
That is the deal !!
10-06-2015 11:12 AM
I finally contacted HP. They are aware of the problem. They said they no longer support scanjet G4050. However they recommend a third party software that can be downloaded from the net. BUT you will have to pay money.
This is what they said:
The solution we recommend is VueScan. http://www.hamrick.com/vuescan/hp_scanjet_g4050.html
So you pay 80 US dollars for theVueScan software to get the scammer running the way it was, or buy an new scanner.
That is the deal !!
10-07-2015 08:37 PM
Downloaded VueScan’s trial. Communication cannot be established with my g4050 scanner.
Short answer, VueScan 9.5.27 (demo) did not work with G4050.
MacBook Pro (Retina, 15-inch, Mid 2014) OSX 10.11 El Capitan
If I have scanner on,
start VueScan
VueScan freezes
Wheel of death spins indefinitely.
If I then turn off scanner
VueScan will launch and say its input is my scanner
But will not control scanner once it is turned on again.
In one instance, I did the on, launch, off, on cycle
And it got my scanner to whir in a way I had never heard before.
I thought it might blow up.
10-21-2015 06:22 PM
Have had success with 10.11 and Vuescan 9.5.27.
Downloaded and installed the following:
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3236377&swLangOid=8&swEnvOid=4142
Even though it says 10.8, the date suggested it was current, so took a chance.
My G4050 is now scanning perfectly with Vuescan 9.5.27. Image Capture, however, is not working.
10-21-2015 09:39 PM
My enthusiasm got the better of me.
Doesn't survive a re-start. The bizare part is that if I then re-install the HP software, VueScan works again, but only while it's running. Re-start Vuescan, and the spinning disk of death again.
At the point of giving up and getting an Epson scanner.
10-22-2015 07:26 AM
I'm glad I found this thread. Same problem. When I start up the scanner ,sometimes, it makes a high pitch noise for about 30 seconds. I am able to find the scanner in the system report, listed in whichever USB port I connect the G4050 to. Since I do not want to replace thie scanner, ( because I am to cheep to buy another one) I will connect it to an older laptop running an older mac OS and file transfer the scans to my desktop for now.