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‎03-18-2017 04:15 AM

HP Recommended
Product: 15 ay019tu
Operating System: Microsoft Windows 7 (64-bit)

i recently bought hp 15ayo19tu

but some of the drivers are missing form my laptop ,

sm bus controller

unkown device

usb controller

it also doesn't show bluetooth facility

wamp is also not running

i am running win7 64bit

1 REPLY 1

‎03-18-2017 07:29 AM - edited ‎03-18-2017 07:30 AM

HP Recommended

Hi:

 

These drivers should install the smbus and usb controllers...

 

SMBus:  Download, unzip and run the setup application from the 2nd file down on the left at the link below.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

USB:  Download, unzip and run the setup application from the link below.

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

Bluetooth:

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

 

There can be several devices listed as Unknown when the drivers aren't installed.

 

Please post the Hardware ID for the unknown device, using this guide below for how to find it.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

I don't understand what you mean by 'wamp is also not running.'

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