06-22-2016 04:59 PM
Bought from Amazon.com. I lost the unifying dongle that connects the wireless keyboard and mouse. How do I buy a new one.... does any store sell the usb dongle online in the USA? The following are the data on the box where the mouse is located : Model Number: MG-1451 / RG-1452, country of origin: China, KCC ID number: MSIP-CRI-HPK-MG- 1451 and MSIP-CRI-HPK-RG-1452.
Please help. Thanks. Kelli
06-22-2016 08:15 PM
@kpage33, welcome to the forum.
I suggest that you contact HP Customer Support for help. They should be able to help without any problems. I am not certain that they will have what you need, however. I doubt that the dongle will be available from another store.
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03-22-2017 12:22 PM
Was going to send you a PM, but your not here right now. I got your 6.
The OP was very diligent in those numbers, so I was able to translate them
Keboard is KG 1450 Mouse is MG 1541 Dongle is RG-1542
Dongle might be available at HP, as you said. Googling the RG 1542 brought up only 1 site.
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