Why won't my HP desktop or laptop play youtube videos? (19049 Views)
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Student
trinajm
Posts: 1
Member Since: ‎12-17-2011
Message 1 of 7 (19,049 Views)

Why won't my HP desktop or laptop play youtube videos?

I have an HP Touchsmart with Windows 7.  Not getting any error messages -- just the videos will never load.  I have the latest Java and Flash player.

Provost
DavidPK
Posts: 30,677
Member Since: ‎09-24-2010
Message 2 of 7 (19,048 Views)

Re: Why won't my HP desktop or laptop play youtube videos?

[ Edited ]

Hi,

 

Try this procedure on both computers.

 

First, download the Flash uninstall utility on the link below and save it to your Downloads folder.

 

Flash Player Uninstaller.

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the computer.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.  Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open Internet Explorer and check that videos play Ok - if they don't, click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart Internet Explorer.

 

If you still get the loading problem, run a check on the speed of your internet connection using a site like the one on the link below, in case this is what's causing the problem.

 

http://speedtest.net/

 

Regards,

 

DP-K

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Student
rumykynd
Posts: 1
Member Since: ‎12-18-2011
Message 3 of 7 (19,025 Views)

Re: Why won't my HP desktop or laptop play youtube videos?

I have a Presario CQ61 running Firefox. I am having the same issues as of this afternoon. I can run video anywhere else but YT. I can even run YT vids on other sites. I've uninstalled/reinstalled firefox, java, shockwave, flash and I've diabled Adblock. All to no avail. Please help!!

Student
Kailon
Posts: 1
Member Since: ‎08-09-2012
Message 4 of 7 (17,255 Views)

Re: Why won't my HP desktop or laptop play youtube videos?

Why won't my HP desktop or laptop play youtube videos?

Distinguished Professor
Danjen
Posts: 2,520
Member Since: ‎07-10-2012
Message 5 of 7 (17,225 Views)

Re: Why won't my HP desktop or laptop play youtube videos?

Rumykynd,

Check your firewall and see if youtube is being restricted/blocked.

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Student
Jazmine_fabian
Posts: 1
Member Since: ‎10-28-2012
Message 6 of 7 (13,274 Views)

Re: Why won't my HP desktop or laptop play youtube videos?

Why won't the videos on my laptop play? (they're videos that I made)

Student
122327
Posts: 1
Member Since: ‎04-30-2014
Message 7 of 7 (2,782 Views)

Re: Why won't my HP desktop or laptop play youtube videos?

I have not had this computer too long not used to this windows environment. You tube videos will not load.

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