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pkancianic
Posts: 13
Member Since: ‎10-07-2009
Message 1 of 75 (6,675 Views)
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HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

When I upgraded to Win7, the Upgrade Advisor did not have compatibility information about these two programs (HP MediaSmart DVD & HP MediaSmart Music/Photo/Video). So, I uninstalled them and tried to reinstall the upgrade, to no avail. Keep getting "error applying transforms" message when trying to install. Have tried the patches available at the HP website, as well as my recovery disks.
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Bookworm
Posts: 945
Member Since: ‎06-12-2009
Message 2 of 75 (6,658 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Are you using the HP upgrade disks?

What is the model and product number of your PC?

What version of OS are you going from and to?

 

Thanks,

I am an HP employee
Knowledge is power...Power to the people
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Vidya
Posts: 6,432
Member Since: ‎07-17-2009
Message 3 of 75 (6,649 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

I am not sure what updates you tried from hp.

 

HP MediaSmart DVD Application
ftp://ftp.hp.com/pub/softlib/software11/COL31013/pv-76969-1/sp44403.exe

 

Please let me know if this works.

While I am an HP employee, I am not a expert on all our products. When I offer advice, I'm not speaking for HP.

I am an HP employee.

Regards,
Vidya

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pkancianic
Posts: 13
Member Since: ‎10-07-2009
Message 4 of 75 (6,643 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

[ Edited ]
sp44404 and sp44429 have been tried and failed
Message Edited by pkancianic on 11-05-2009 07:56 AM
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pkancianic
Posts: 13
Member Since: ‎10-07-2009
Message 5 of 75 (6,649 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Yes, I used the HP Upgrade Disk.

HP e9180t

Going from Vista Home Premium to Win 7 Home Premium 

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MikeOB
Posts: 128
Member Since: ‎07-20-2009
Message 6 of 75 (6,645 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Hi

 

Several updates areavailable for the software on your product page. Below is the Linked Windows 7 32bit site for your product:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4062&lc=en&dlc=en&cc=us&lang=en&product=4003107

 

Many Thanks,

 

Mike

Thanks,
Michael

I am a HP Employee! Woot!
Tutor
pkancianic
Posts: 13
Member Since: ‎10-07-2009
Message 7 of 75 (6,623 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

I get "your system does not meet the minimum requirements for this update" for sp44403
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pkancianic
Posts: 13
Member Since: ‎10-07-2009
Message 8 of 75 (6,626 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Those are the same two updates I said I had tried. sp44404 and sp44429

 

Please read previous posts before replying!

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MikeOB
Posts: 128
Member Since: ‎07-20-2009
Message 9 of 75 (6,621 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Are you running 32bit or 64bit ?
Thanks,
Michael

I am a HP Employee! Woot!
Tutor
pkancianic
Posts: 13
Member Since: ‎10-07-2009
Message 10 of 75 (6,617 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

64bit
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