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Tutor
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Member Since: ‎10-07-2009
Message 1 of 75 (6,904 Views)
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HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

When I upgraded to Win7, the Upgrade Advisor did not have compatibility information about these two programs (HP MediaSmart DVD & HP MediaSmart Music/Photo/Video). So, I uninstalled them and tried to reinstall the upgrade, to no avail. Keep getting "error applying transforms" message when trying to install. Have tried the patches available at the HP website, as well as my recovery disks.
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Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Whoa... too many smarts (except for me)... my bad. Sorry about that.

 

Unfortunately this appears to be a known issue and hP is looking into it:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01778879

 

HP MediaSmart DVD 3.0 may fail to install in Windows 7 with the following error:

Error applying transforms.

Verify that the specified transform paths are valid.

c:\hp\temp\src\1033.mst

 

HP is aware of this issue and is currently working on a fix.

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PhD Student
Posts: 945
Member Since: ‎06-12-2009
Message 2 of 75 (6,887 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Are you using the HP upgrade disks?

What is the model and product number of your PC?

What version of OS are you going from and to?

 

Thanks,

I am an HP employee
Knowledge is power...Power to the people
Dean
Posts: 6,593
Member Since: ‎07-17-2009
Message 3 of 75 (6,878 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

I am not sure what updates you tried from hp.

 

HP MediaSmart DVD Application
ftp://ftp.hp.com/pub/softlib/software11/COL31013/pv-76969-1/sp44403.exe

 

Please let me know if this works.

While I am an HP employee, I am not a expert on all our products. When I offer advice, I'm not speaking for HP.

I am an HP employee.

Regards,
Vidya

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Tutor
Posts: 13
Member Since: ‎10-07-2009
Message 4 of 75 (6,872 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

[ Edited ]
sp44404 and sp44429 have been tried and failed
Message Edited by pkancianic on 11-05-2009 07:56 AM
Tutor
Posts: 13
Member Since: ‎10-07-2009
Message 5 of 75 (6,878 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Yes, I used the HP Upgrade Disk.

HP e9180t

Going from Vista Home Premium to Win 7 Home Premium 

Teacher
Posts: 128
Member Since: ‎07-20-2009
Message 6 of 75 (6,874 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Hi

 

Several updates areavailable for the software on your product page. Below is the Linked Windows 7 32bit site for your product:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4062&lc=en&dlc=en&cc=us&lang=en&product=4003107

 

Many Thanks,

 

Mike

Thanks,
Michael

I am a HP Employee! Woot!
Tutor
Posts: 13
Member Since: ‎10-07-2009
Message 7 of 75 (6,852 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

I get "your system does not meet the minimum requirements for this update" for sp44403
Tutor
Posts: 13
Member Since: ‎10-07-2009
Message 8 of 75 (6,855 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Those are the same two updates I said I had tried. sp44404 and sp44429

 

Please read previous posts before replying!

Teacher
Posts: 128
Member Since: ‎07-20-2009
Message 9 of 75 (6,850 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

Are you running 32bit or 64bit ?
Thanks,
Michael

I am a HP Employee! Woot!
Tutor
Posts: 13
Member Since: ‎10-07-2009
Message 10 of 75 (6,846 Views)

Re: HP MediaSmart DVD & HP MediaSmart Music/Photo/Video

64bit
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