Question
Reply
 
Top Student
KXMc
Posts: 1
Member Since: ‎07-19-2009
Message 1 of 14 (121,904 Views)

HP Odometer

I was wondering if anyone knew what HP Odometer was, how to access it, where to get information about it, and if it is safe to delete it.  Thanks in advance.

 

KXMc

HP Pavilion e9180f Desktop

Dean
Vidya
Posts: 6,500
Member Since: ‎07-17-2009
Message 2 of 14 (121,880 Views)

Re: HP Odometer

 Hi,

 

HP Odometer software is shipped with many of the Pavilions for servicing and diagnosing purposes. Odometer is a software utility of HP which installed on almost all HP Pavilion and Media Center systems. This software will keep track of data like total number of restarts done on a system after doing Destructive Recovery. To run this utility, you have to run the following command from command prompt:

 

hpsysdrv -view

 

There might be many other utilities which will help the servicing department to diagnose the system.

 

Hope this information helps.

 

Regards,

Vidya

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
Top Student
scordy
Posts: 2
Member Since: ‎09-23-2010
Message 3 of 14 (103,244 Views)

Re: HP Odometer

I also have HP Odometer in the uninstall list, but it doesn't show up under a Start Search of programs. If it works as described above I would like to see what it recorded during the 1st 2 weeks I had this W7 64bit computer before the dust settled.

 

I pasted  hpsysdrv -view  into the command prompt and got 'hpsysdrv -view' is not recognized as an internal or external command, operable program or batch file. It didn't work for me!

 

 

W7

AMD Athlon(tm) II X4 635 Processor 2.90 GHz

4.00 GB RAM

64-Bit OS

Dean
Vidya
Posts: 6,500
Member Since: ‎07-17-2009
Message 4 of 14 (103,241 Views)

Re: HP Odometer

The path of the file is c:\ windows\system\hpsysdrv.exe. Please ensure that you are running this command from the path mentioned earlier.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
Top Student
JPMTJR
Posts: 1
Member Since: ‎09-07-2011
Message 5 of 14 (86,425 Views)

Re: HP Odometer

I have a WIndows 7 64Bit machine and the location of the hpsysdrv.exe is different.

 

I went to a Command Prompt at the location C:\Program Files (86)\Hewlett-Packard\HP Odometer\ and then typed "hysysdrv - view" and nothing was displayed. I also opened up a command prompt in the "Run as Administrator" mode & no response again. I also tried running this command via Windows Explorer with the same result.

 

Unless there is some other program that has to be running first prior to this executable file displaying any result I see no need for it.

Tutor
AlbertGinart
Posts: 1
Member Since: ‎10-08-2011
Message 6 of 14 (84,173 Views)

Re: HP Odometer

If you are running Windows 7 64bit, open a cmd window and type:

cd C:\Program Files (x86)\Hewlett-Packard\HP Odometer

Then type:

hpsysdrv.exe -view

That will work.

I'm not working for HP...

 

Teacher
dante316
Posts: 40
Member Since: ‎10-15-2011
Message 7 of 14 (83,450 Views)

Re: HP Odometer

kya bat hai

***Click on “Kudos” STAR to say thanks!***
Honor Student
memnosine
Posts: 2
Member Since: ‎07-05-2011
Message 8 of 14 (83,163 Views)

Re: HP Odometer

Yup, changing directories and then executing the -view option works; reveals nothing very interesting. Thanks for clearing up the point of this file.

Top Student
ShadowX360
Posts: 5
Member Since: ‎02-20-2011
Message 9 of 14 (74,154 Views)

Re: HP Odometer

How exactly do we uninstall this? I hate OEM versions that come with all that bloatware. There isn't an uninstall button for this in the Control Panel.
Tutor
EDH1215
Posts: 2
Member Since: ‎10-04-2010
Message 10 of 14 (66,920 Views)

Re: HP Odometer

I know this is kind of an old thread, but I wanted to tell everyone how to uninstall this stupid software.

 

1. Open the registry (regedit.exe)

2. Navigate to the following key:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{B8AC1A89-FFD1-4F97-8051-E505A160F562}

 

3. Change the value of NoRemove to 0

4. Open Add/Remove  Programs (appwiz.cpl) and find that HP Odometer now has an uninstall option.

 

And it works.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation