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HP Support Assistant Disk Defragent Running for 16 Hours and counting...
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Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 11 of 16 (270 Views)

HP Support Assistant Disk Defragent Running for 16 Hours and counting...

Hello jfredricw

The following link leads to the software and drive downloads for your TouchSmart Pavilion: HP TouchSmart 520-1040a Software and Drivers.

For future reference you can locate Software and Drivers by clicking on "Support & Drivers" at the upper middle-left portion of the forum page. On the page that follows just enter your product number and search to locate the support page for your product. You should then see "Software & Drivers Downloads".
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Tutor
jfredricw
Posts: 8
Member Since: ‎07-30-2012
Message 12 of 16 (269 Views)

Re: HP Support Assistant Disk Defragent Running for 16 Hours and counting...

Thanks. I downloaded & installed sp58919.exe which I took to be the appropriate update. Now when I open HP Support Assistant it is completely different.

The original "automatic tune-up" did the following:

 

Set restore point

Empty recycle bin

Clear IE temp internet files

Clear temp folder a

and finally Microsoft Windows Disk Defragment

 

The new assistant just does not include the Microsoft Windows Disk Defragment but I see that I can set up an automatic Disk Defragment. As long as that works my problem seems to have been solved. 

Tutor
jfredricw
Posts: 8
Member Since: ‎07-30-2012
Message 13 of 16 (266 Views)

Re: HP Support Assistant Disk Defragent Running for 16 Hours and counting...

Where do I "mark the post that solves your issue"? I can't see how to do it.
Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 14 of 16 (258 Views)

HP Support Assistant Disk Defragent Running for 16 Hours and counting...

[ Edited ]

Hello jfredricw

I appreciate the offer, and I am glad to have helped you, but the thread is already marked solved. erico resolved the original poster's problem/question on page one. Only one solve can exist in a thread. :smileyhappy:

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Honor Student
nouzrid
Posts: 3
Member Since: ‎01-04-2012
Message 15 of 16 (254 Views)

Re: HP Support Assistant Disk Defragent Running for 16 Hours and counting...

A link for this problem on a p6654y would be nice. I've searched for it on the Support page but nothing comes up.

 

Thanks in advance

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 16 of 16 (252 Views)

HP Support Assistant Disk Defragent Running for 16 Hours and counting...

[ Edited ]

Hello nouzrid

Here is the support page for your Pavilion p6654y, sometimes including the name helps the search.
HP Pavilion p6654y Desktop PC Support Page

 

What exactly is the problem you are having and what operating system are you running?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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