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- 1720 smart hard drive detects imminent failure attribute

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08-21-2016 05:56 PM
I keep getting this error message at boot up, have performed a back up and computer operating ok. do i need to replace hard drive. I have external hard drive I disconnected from the all in one due to another error message indicating windows detected hard disc problem WDC WD5000AAKX-6OU6AAO Volume:C:/D:/
08-23-2016 07:48 PM
Hello;
Allow me to welcome you to the HP forums!
If your PC is running Windows 8 or newer, you should be able to follow these steps for testing the hard drive: Testing a Hard Disk from the BIOS | HP® Customer Support
If that shows the drive has failed, you would need to replace it.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
07-26-2017 07:07 AM
Hello,
I have the same issue but the hard drive comes back good not failed. I also replaced the hard drive for testing purposes and I keep getting this error so i need to hit F1 on every startup to proceed to the operating system.
Thanks,
Al
07-26-2017 09:39 AM
> I have the same issue ...
You have the same situation -- your disk-drive is showing signs of "imminent failure".
Please read: https://en.wikipedia.org/wiki/S.M.A.R.T.
for an explanation of how your motherboard and your disk-drive continually monitor the "health" of the disk-drive.
> I also replaced the hard drive for testing purposes.
With a brand-new disk-drive, or with a "used" disk-drive?
If you have two disk-drives, connect them both, as "primary" and "secondary" drives.
Boot from one of the disk-drives.
Google-search for "download free SPECCY".
Download/install/run this software.
Expand the "Storage" section for one of the disk-drives.
Look at the details about the 30+ points that SMART is monitoring.
At least one of those measurements is "outside" of the normal range, indicating that the disk-drive is failing.
Expand the "Storage" section for the other disk-drive, and look again.
Tell us if one/both of the disk-drives are "failing".
Replace the disk-drive, ASAP.
Note that there does exist "disk-cloning" software, that also is "free", that can copy, byte-for-byte, from your current disk-drive to a brand-new disk-drive. This preserves your existing files & installed programs. Note that if the software is unable to copy a few sectors from the "source" disk-drive, then the "target" disk-drive will still have 99.999% of your files.