AllInOne don't Turn Off

[FilippoAB5]

When i try to turn off my HP AllInOne T4R07EA by Start, Turn Off System, the PC don't turn off and show the change user screen. 

I already check the power saving option and it's all correctly selected, someone know if there're othe option that manage this function?

[TheOldMan]

When you right ckick the "Start button" - lower left on most PC's -  does it give you the popup menu with "Shut down or sign out"?  Slide up to that and then pick shut down from the right of that.  Does it start to shut down and not complete or do nothing?

[FilippoAB5]

Thanks for answer.

It show me "Shut down" (and if i stay on the option appear the label "Close all app, and shut doun PC"), but when i press it the PC goes to the user screen, where i have to insert the password of my account

[TheOldMan]

Again RIGHT CLICK on the "start button"  Move the mouse up to the "Shut down or sign out" but do not click and then pick "Shut down" from the popup menu to the right of that.  Does that change the behaviour?

[FilippoAB5]

I right click on the start button, then i move the mouse up to the "Shut down or sign out" and then click on  "Shut down".

Appear the message that is running the shout down, but then appear this screen

If can help, i notice this lever on the top of screen, but i don't know which is its function.

The PC it's not mine, but it's of my customer. So i don't really want to try to pull it if i don't know the real function

[TheOldMan · Accepted solution]

I found a MANUAL FOR THE AIO. On page 2, it indicates a possible explanation for that as "Webcam privacy shutter slide switch"

See if that is what that is.

[FilippoAB5]

Oh god Thanks! After i Shut down the PC with the button, it Shut down also by the command in the menu start. 

Thanks again