• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-11-2016 09:17 AM

HP Recommended
Product: H8-1540T
Operating System: Microsoft Windows 10 (64-bit)

I have a HP8-1540t and I originally had Beats Audio but once I upgraded to Windows 10 which was a mistake I dont have the Beats audio anymore.  I want to take my computer back to its original state what should I do and what do I have to do once i return my computer to factory settings???

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-11-2016 09:48 AM

HP Recommended

Hi:

 

See if this W10 IDT audio driver works for you.  Install and restart the PC...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-11-2016 09:48 AM

HP Recommended

Hi:

 

See if this W10 IDT audio driver works for you.  Install and restart the PC...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

Was this reply helpful? Yes No

‎10-02-2017 07:15 AM

HP Recommended

didn't work.  Error message "this package not supported on this device".  But thanks.  ~ jem

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.