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HP Recommended
HP 6200 PRO SFF
Microsoft Windows 10 (64-bit)

I was having some minor issues, so I decided to do a "reset my pc". The "lite" procedure...remove the files, reinstall the os,  keep the computer.  I assume that meant clean install, not multiple passes, should complete in a reasonable amount of time.


It got to the point where, after restart,  it was showing the percentage of progress, but when I came back to it there was just a black screen.


I use my TV as my monitor, so I switched inputs, and for about 5 seconds I could see the little dotted "progress" circle revolving, then disappear. This would repeat every time I switched imports back and forth.


After more than an hour, I manually shut it down and started up again. this time a different looking screen appeared than the percentage screen before. A large circle saying it was installing the os, and then started to display the percentage of completion (starting at 5%) and that it would restart several times.


So I checked back about 10 minutes later and it was at 9%, so I figured it was ok, crossing my fingers.


But now after quite a while (close ti 1 1/2 hours) it is back to the dotted circle, which fades away after about 5 seconds.
Is this normal.

 

How long should I wait?


Can I ceate a recovery/installatioin disk for my specific unit and start the process over.  My concern was that a disk will not have the drivers I need.

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