Cd drive keeps ejecting disc instead of burning it

[jabedubu]

I am trying g to burn some CD' s from some old children's records which I transferred to my computer.  The recordings were successful but when I click "burn" to create the CD the disc is ejected immediately.  I have tried changing the blank diss, which are new. (CD-R) Oddly, the operation worked successfully on one of the tries but then returned to ejecting again. Help would be appreciated!

[The_Fossette]

Hi @jabedubu

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are unable to burn CDs on your computer.

I’d love to help!

Follow the steps in the below link to fix this issue.

http://hp.care/2eyuaLg

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!