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HP Recommended
Microsoft Windows 10 (64-bit)

If I try to open any pictures save on my computer or from a camera plugged into it, I get the error message "database disc malformed"
And if I left click on the desktop and click "Personalize" I get "File does not have a program associated with it"

 

There are several other issues.... the time in the lower right corner used to show the date also. I cant change that now.
If I try to left click on the Windows icon in the lower left, nothing opens. I can right click and the pop-up window will open.

What's going on here??

 

Hope I posted in the appropriate forum :indifferent:

4 REPLIES 4
HP Recommended

@TeeKey, welcome to the forum.

 

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Guess that could help....
HP Pavilion model 550-044, model # J4X46AA#ABA
The monitor is a Dell E197FP

HP Recommended

Thank you for the additional information, @TeeKey.

 

When I see this many problems with software it is normally an update that went bad.  The best way to correct them is to do a full system recovery.  You should make a backup of your personal data before beginning.

 

You may want to do a Windows Recovery back to a date before the problems started if you have it turned on.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Would a Recovery erase a second hard drive I have installed?

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