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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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@Sixtsg wrote:My computer suddenly crashed yesterday afternoon, managed to restart it and function properly. This morning, it does not boot into windows. After turning it on, it just stuck at HP logo screen with no loading icon at all. Tried pressing Esc, F10 or F11, nothing is working, no sound or beeps given even pressing these keys.
I am running on Windows 8.1 .
Please help urgently.
Thanks,
Jessie
It sounds like you could possibly have a failing/failed hard disk. Can you boot into the diagnostics menu by tapping F2 at boot?
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