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‎02-15-2017 04:45 AM

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 10 (32-bit)

Hello I recently received an email to inform me of the  discontinuance of the HP SmartFriend service in Europe. This is a great service and I have used it for years for my HP desktops. Why is the service being terminated? Its such a shame.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2017 12:08 PM

HP Recommended

@Zee1234

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with service termination issues.  For information about these issues, you will need to contact HP Customer Support directly. Perhaps they can tell you why the service was terminated.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎02-15-2017 12:08 PM

HP Recommended

@Zee1234

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with service termination issues.  For information about these issues, you will need to contact HP Customer Support directly. Perhaps they can tell you why the service was terminated.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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