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HP Recommended
Z230 Tower
Microsoft Windows 10 (64-bit)

My company wants me to encrypt the hard drives on all desktop computers. All are running Windows 10 Pro (x64). When I try to enable Bitlocker to encrypt the drive it says I don't have a TPM 1.2 module.

 

My questions:

1. Does my Z230 tower have a TPM chip on the motherboard?

2. If so, does what UEFI/BIOS setting needs to be changed to make the TPM visible to the OS?

3. Does HP have a full-drive encryption program I can use instead of Bitlocker?

 

All comments and suggestions greatly appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to this link it does...see page 17, unless you live in a country where the law prohibits it.

 

http://www8.hp.com/h20195/v2/GetPDF.aspx%2Fc04111362.pdf

 

You should be able to see it listed in the device manager under the security devices category.

 

The TPM is enabled by default on all of my HP business desktop PC's and it shows up in the device manager under the security devices category.

 

If you don't see it, I would check the security menu in your PC's BIOS and see if you have to enable it, or reset the BIOS to its defaults and it should be automatically enabled.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

According to this link it does...see page 17, unless you live in a country where the law prohibits it.

 

http://www8.hp.com/h20195/v2/GetPDF.aspx%2Fc04111362.pdf

 

You should be able to see it listed in the device manager under the security devices category.

 

The TPM is enabled by default on all of my HP business desktop PC's and it shows up in the device manager under the security devices category.

 

If you don't see it, I would check the security menu in your PC's BIOS and see if you have to enable it, or reset the BIOS to its defaults and it should be automatically enabled.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.