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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-13-2017 09:19 AM

HP Recommended
Product: presario CQ5814
Operating System: Microsoft Windows 7 (32-bit)

Good day.

 

I had a full disk crash and i did not find my recovery disk.

 

Where I can find a set of DVD or download the ISO images to recover my system.

 

1 REPLY 1

‎03-13-2017 09:26 AM

HP Recommended

Hi:

 

According to the product specs for your PC, it came with W7 Home Premium 64 bit.

 

http://support.hp.com/us-en/product/Compaq-Presario-CQ5000-Desktop-PC-series/5080701/model/5110136/d...

 

HP does not offer recovery media via download.  You can order recovery media from the link below, but it will be for 64 bit.

 

http://support.hp.com/us-en/mediaorder/Compaq-Presario-CQ5800-Desktop-PC-series/5080701/model/511013...

 

You can make your own plain W7 installation media also and use the Windows 7 product key on your PC's case to activate the installation.

 

This site claims to have genuine, unadulterated W7 ISO files for download...

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

 Win 7 Home SP1 or the (Retail version, but the  OEM key on your PC's case will work with it)

 

 Win 7 Home SP1 COEM (This version would be for what HP would have used--System Builder)

 

N is for European Union (EU) countries.

 

K is for South Korean markets.

 

Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

Then install the drivers and available software you need from your PC's support page.

 

http://support.hp.com/us-en/drivers/selfservice/Compaq-Presario-CQ5800-Desktop-PC-series/5080701/mod...

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