• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-12-2024 08:28 AM

HP Recommended
Product: pavillon all in one

Had to do a factory reset on my PC. As it was reinstalling everything I get to a point  it says recovery failed. The detail says:

[19:12:19.65] DISM Returns [-905928695]

Failed to install feature pack [Microsoft -windows-holographic-desktop-fod-package~31bf3856ad364e35~amd64~.cab].

[19:12:19.65] FBI Unbundle-Installation Language Packs Failure

[19:12:19.65] Failed to install LP [xx-xx]

[19:12:19.65] Suggest to check LP's build number [xx-xx] is the same as OS Deliverable, then dash again....

 

I did the factory reset after trying to use the HP cloud recovery tool so I'm using the USB to recovery everything. 

 

Category:
Reply
1 REPLY 1

‎05-12-2024 09:00 AM

HP Recommended

The only suggestion I can offer if the recovery media doesn't work would be to make a bootable USB installation flash drive for W10 or W11 as applicable and reinstall Windows that way, so at least you have a working PC.

 

Download Windows 10 (microsoft.com)

 

Download Windows 11 (microsoft.com)

 

After Windows has completed installing, you can install the drivers and available software from your PC's support page.

 

Official HP® Support

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.