@Chris144, welcome to the forum.
I suggest that you go to Garmin's website to see if they have a Win 10 software update for your GPS. I believe that it is most likely a problem with their software. They are simply passing the buck by telling you that it is a Windows problem.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.





I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!