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- HP 510-P050ST, Prod #V9A74AA#ABA

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01-11-2017 09:35 PM
Desktop purchased from HP, came in with "unknown device" in Device Manager. I downloaded all service packs for Windows 10, no luck with the driver. What do you recommend?
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Accepted Solutions
01-12-2017 02:53 AM
Hello debsawyer,
Please provide the Harware ID from the Device manager ( DEV and VEN )
http://www.wikihow.com/Find-Hardware-ID
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-12-2017 02:53 AM
Hello debsawyer,
Please provide the Harware ID from the Device manager ( DEV and VEN )
http://www.wikihow.com/Find-Hardware-ID
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee