-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- HP Drive encryption plus failed MBR

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

03-24-2017 04:38 PM
Product: Probook 450 g2
Operating System: Microsoft Windows 7 (64-bit)
I recently encrypted a laptop with the HP Client Security Drive Encryption to replace a laptop an employee was using (Neither were a new laptop). Shortly after dropping the laptop off, it crashed and would come up with error 0xc0000098 for the boot\bcd.
I've attempted rebuilding the MBR, any manner of attempting to slave the hard drive to gain access to the main partition, and running software to try and recover the information, but nothing is working.
The most ideal way to go about this would be to somehow decrypt the OS partition so i can pull the data i need from it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.