HP Pavilion Elite HPE-372f can't update BIOS

[canadiangamer]

 just these past 3 months the computer when asleep for more then  20ish minties will shut off and trun back on after I wake it up and I tryed updating the BIOS but HP has nothing for the BIOS for this computer and the Assistant says its up to date but I have not updated the BIOS since I bought it in 2010.

[Grzwacz]

Hello Gamer

My guess is windows 10 is not giving best chipset and storage driver for your HP pC. One incorrect system driver can cause all kind of strange problems.

You are correct as no BIOS updates are offered by HP and HP is not giving windows 10 drivers for PC also.

I don't think this problem is good to fix using windows 10.

Do you have any errors in Device Manager?

Grzy

[canadiangamer]

Hi Grzwacz Device manager does not seem to give me any errors at least I don't see it saying anywear.

are you saying that I need to revert back to windows 7 becouse it did not seem to give this issue  back in july when I installed 10.

also should I try and dowload a new storage driver?

Thanks for the help

[Grzwacz]

Hello Canada

You have Intel H57 Express chipset. 

Expand Storage Drivers and System Devices in Device Manager. What do you see?

Look at Administrative Tools in Control Panel. Then open System Information and look at Forced Hardware. Then Components, Problem Devices.

How does everything look, any problems?

I check Intel for 57 chipset drivers and no download is available for chipset. Maybe Windows 10 Anniversary update is issue or update after that. I guess your PC worked okay before this with windows 10?

Grzy

[canadiangamer]

looked, there is no problem execpt a wirless card that I know about and disabled a long while ago.

[Grzwacz]

Hello

Maybe wireless card is problem.

Is it an add in card on motherboard or part of motherboard?

Did you disable driver or complete uninstall in Device Manager? Try uninstall driver.

Then you could try removing card from MB if add in.

Are you okay working in case to not cause ESD when touching components?

Grzy

[canadiangamer]

Thanks will try that I will have to wait to remove the card I don'thave ani static stuff with me right now.

[Grzwacz]

Canada

Let me know if you require assistance.

Not good to damage PC with ESD.

Grzy