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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2017 03:14 AM

HP Recommended
Product: Pavillion23 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

Is this site https://www.itechwyre.com/plan-and-pricing/ a legit HP webpage.  I contacted the link and spoke with someone that showed a zeus malware to be accurate.  Before I begin conducting business with the mentioned link, I just need to know that I'm dealing with a legit HP tech support.

 

Thank you.

3 REPLIES 3

‎03-25-2017 03:27 AM

HP Recommended

That website has nothing to do with HP.

 

Itechwyre  is not an HP Partner.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-25-2017 04:45 AM

HP Recommended

BUMMER!!!  I called and allowed the person from this name and number: "MY NAME IS BENZ AND MY EXT. ID IS 543.
1-888-959-7430" to access my computer from another site.  What's the best malware remover to remove this Zeus malware from my computer?

 

Thank you

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‎03-25-2017 06:23 AM - edited ‎03-25-2017 06:23 AM

HP Recommended

ESET online scanner should find it . It will quarantine it and remove it with your permission.

https://www.eset.com/uk/home/online-scanner/


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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