HP omni27 side buttons not working

[deanuck]

Hi, I recently upgraded to windows 10. I also just bought an xbox one and now the side buttons to switch between game mode and pc mode are not working. so what happens, I plug in my hdmi and i cant even switch to game mode to use my xbox. I have gone through and updated every driver i could find. Any ideas?

[IT_WinSec · Accepted solution]

Hello,

Thank you for posting in the HP Support Forum.

Well, Windows 10 might not be ready yet for these specifics meaning a specific driver may be needed that is not yet available for- however, it is usually the driver.

Download and run HP Support Assistant to download/update missing drivers or old ones.

Instructions >> http://support.hp.com/us-en/document/c03467905

This is useful software that could check for updates from Microsoft/Windows, from HP, etc....

Check if it will find some updates.

Your computer is manufactured in 2011 as far as I can see here

As far as I know computers that are more than 2 years old (e.g. manufactured before August 2013) might not be 100% compatible with Windows 10 as HP hasn't tested them for compatibility.  If the above issue is critical to you, you can revert back to your previous Windows version where they worked

>> http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/

Please, let me know how it goes and provide an update.

[deanuck]

Hey there

I reverted back to Windows 7 and sure enough the buttons work again. 

Thanks for the advice.

[Target1plus]

Still no solution to this issue?

I'm not able to use my HDMI-IN port on my Envy 23 Touchsmart computer.

[Atripple]

Hi,

I

Also have these problems and listed questions about it on the forum.

I think the question now becomes: Will HP Support our system with features under windows 10?

There's clearly drivers which do work under 8 and 8.1 but not compatible with Win 10.

Is there a way to get beyond these Forums and post a question to the responsible Product Manager or?

It would be great to know so we can stop waiting for answers or solutions.

[Target1plus]

I installed HP My Display and it's now working again!

[Atripple]

Am going to try this, would be supre if ti works!

do you have a link to thath?

[Target1plus]

http://www.portrait.com/dtune/hpc/enu/upgrade.html

[deanuck]

Hey guys, it seems as though Microsoft has included the drivers for the Omni 27 as I have re downloaded Windows 10 a few days ago and the buttons are now working 🙂

[Atripple]

did that tried it: no effect!