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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-20-2017 04:54 PM

HP Recommended
Product: HP Z640 workstation
Operating System: Microsoft Windows 10 (64-bit)

HP z640 stuck on WHITE SCREEN after HP logo during startup

1 REPLY 1

‎03-20-2017 05:45 PM

HP Recommended

Your computer: http://www8.hp.com/h20195/v2/GetPDF.aspx/c04400040.pdf

 

1. If you connect the monitor to a different desktop or laptop, does it work correctly?

 

2. If you connect a different monitor to your computer, does it work correctly?

 

3. After the initial start-up screens, does the disk-activity lamp (on your computer) flicker, to indicate that the disk-drive is being accessed?

 

4. If you reboot, and select "HP Diagnostics", can you run the tests for the RAM and for the disk-drive?

 

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