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- Hard Drive Fail...need help with new hard drive...can't find...

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01-10-2017 04:11 PM
Hello,
My Hard Drive has failed, I have purchased another one however I am having trouble getting a copy of window's 7 to re-install. Does someone know what to do? When I go to windows site it says my product key it says
"The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options"
can't find a download on the HP site...can't seem to find live chat anymore either?
Help!
Solved! Go to Solution.
Accepted Solutions
01-10-2017 05:37 PM
Hi:
HP does not offer recovery media for download. You have to purchase a set of recovery disks which you can do at the link below.
Alternatively, this site claims to have genuine, unadulterated W7 ISO files for download.
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Click on the link labeled Windows ISO Downloader.exe
You can use either the:
Win 7 Home Premium/Pro (as applicable) SP1 or the (Retail version, but the OEM key on your PC's case will work with it)
Win 7 Home Premium/Pro (as applicable) SP1 COEM (This version would be for what HP would have used--System Builder)
N is for European countries.
K is for South Korean markets.
You can use this tool to transfer the ISO file to a 4 GB USB flash drive or DVD.
https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool
01-10-2017 05:37 PM
Hi:
HP does not offer recovery media for download. You have to purchase a set of recovery disks which you can do at the link below.
Alternatively, this site claims to have genuine, unadulterated W7 ISO files for download.
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Click on the link labeled Windows ISO Downloader.exe
You can use either the:
Win 7 Home Premium/Pro (as applicable) SP1 or the (Retail version, but the OEM key on your PC's case will work with it)
Win 7 Home Premium/Pro (as applicable) SP1 COEM (This version would be for what HP would have used--System Builder)
N is for European countries.
K is for South Korean markets.
You can use this tool to transfer the ISO file to a 4 GB USB flash drive or DVD.
https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool